Contact ASTROV

We’re here to help — reach out for support, partnerships, or general enquiries. Choose the right form below so we can respond faster.

When & Why to contact us

Use the support form for product issues, delivery or account problems. Use partnership form for collaborations, press and business enquiries.

  • Report missing deliveries or access problems (we respond within 5 hours).
  • Ask about account, billing or technical issues.
  • Request partnerships, press info or B2B opportunities.
  • Send feedback — we read every message and improve the product.
Support hours:
Mon–Sat • 09:00 – 18:00 IST

Help & Support

Use this form if you have problems with an order, need access to a paid reading, or received an incorrect deliverable.

To speed resolution, include your order ID (if available), the email you used to purchase, and any screenshots showing the issue.

What happens next
  1. We acknowledge within 5 hours.
  2. We will attempt to resolve or re-deliver promptly.
  3. If eligible, refunds are processed per our Refund Policy.
PNG/JPG or PDF — used to diagnose issues faster.
We will attempt your preferred channel first.

Partnerships & Press

If you represent a brand, media outlet, or potential partner, we’d love to hear from you. Provide a clear summary of your proposal and expected collaboration terms.

Common partnership topics: affiliate programs, content partnerships, research collaborations, or enterprise licensing.

Please include
  • Organisation name & website
  • Primary contact & role
  • Brief proposal and desired timeline